7 stations · 54 tools

AI tools for UX research

Tools for understanding user experience through interviews, usability testing and behavioural analysis. Choose a research stage to find a suitable service.

Qualitative
Alchemer

Survey builder that also brings together responses and reviews from websites and social media; AI identifies themes and sentiment.

Website
Feedback & VoCYesNo
Amplitude

Add the code to your site or app — get funnels, retention, session replays and experiments based on user actions.

Website
Behavior AnalyticsYesOfficial
Contentsquare (бывший Hotjar)

Shows what every real visitor does on your site or app: heatmaps, session recordings, user journeys. Hotjar is now part of Contentsquare. AI answers questions about the data.

Website
Behavior AnalyticsYesOfficial
Crazy Egg

Add the code to your site — get click and scroll heatmaps, session recordings and page A/B tests.

Website
Behavior AnalyticsYesOfficial
Dovetail

Collects interviews, calls, reviews and surveys, transcribes them and finds recurring themes. Answers questions across all your data.

Website
Feedback & VoC · Research RepositoryYesOfficial
Dualo

Turns your archive of research reports into a knowledge base: ask what the company already knows on a topic and get answers linked to reports.

Website
Research RepositoryYesNo
Entropik

Tests ads, packaging or websites via the participant's webcam: where they look, their facial expressions and what their voice reveals.

Website
Eye Tracking & EmotionsYesNo
FullStory

Add the code to your site or app — get session replays, funnels and user friction points.

Website
Behavior AnalyticsYesOfficial
Game Tester

Developers upload a game; the service matches players from its pool of 400K people in 180 countries. Players test on PC, Android, iOS or VR and answer questions.

Website
PlaytestingYesNo
Go Testify

Remote playtests: players from your community or the service's network play while you watch live. Video and voice feedback.

Website
PlaytestingYesNo
Google Analytics

Add a tag to your site or app — get traffic sources, visits, conversions and user behavior.

Website
Behavior AnalyticsYesOfficial
Hubble

UX research platform: participant recruitment, interviews (including with an AI moderator), usability tests and in-product surveys.

Website
Usability TestingYesOfficial
Lyssna

Quick design tests: first-click, five-second, card sorting, prototype testing. Participants come from a 690K-person panel.

Website
Usability TestingYesOfficial
Marvin

Stores all company research, runs hundreds of AI interviews at once and answers questions about accumulated data.

Website
Research RepositoryYesOfficial
Microsoft Clarity

Free session recordings plus click and scroll heatmaps for your website. AI summarizes what happened.

Website
Behavior AnalyticsYesOfficial
Mixpanel

Add the code to your site or app — get funnels, retention, session replays and experiments based on user events.

Website
Behavior AnalyticsYesOfficial
Open Replay

Records website and app sessions: replays, funnels, heatmaps, user journeys. Can be self-hosted so visitor data never goes to third parties.

Website
Behavior AnalyticsYesOfficial
PostHog

Add the code to your site or app — get event analytics, session replays, experiments and in-product user surveys.

Website
Behavior AnalyticsYesOfficial
Qualaroo

Short pop-up surveys on websites and in apps; AI scores sentiment and groups responses.

Website
Feedback & VoCYesNo
Qualtrics

Enterprise platform for customer and employee experience: surveys, feedback, dashboards; AI analyzes responses and predicts behavior.

Website
Feedback & VoCYesOfficial
Sprig

In-product surveys triggered at the moment of action on websites and apps; AI builds the questionnaire and analyzes responses.

Website
Feedback & VoCYesOfficial
UXSniff

One script collects heatmaps and session recordings; automatically detects rage clicks and exits, notices site changes, compares behavior before and after, and sends a daily report.

Website
Behavior AnalyticsYesNo
UXtweak

Run usability tests, card sorting, tree testing or website session recording — get recordings, heatmaps and stats; recruit participants from the panel.

Website
Usability Testing · Behavior AnalyticsYesNo
Adobe Analytics

Collects behavior data on all website and app visitors: journeys, campaigns, content, attribution. Detects metric anomalies automatically and sends alerts.

Website
Behavior AnalyticsNoOfficial
Antidote

Remote game playtests: player recruitment, gameplay and think-aloud recording, post-session surveys. AI turns it all into insights.

Website
PlaytestingNoNo
Askable

Recruits participants from its own vetted panel and runs interviews with them via an AI moderator or your own researcher.

Website
Usability TestingNoNo
Aurelius

Collects notes and transcripts from all interviews, helps tag them and find recurring themes. AI writes summaries.

Website
Research RepositoryNoNo
Ballpark

Runs short AI interviews, video responses and mockup tests with many participants at once; AI compiles the summary.

Website
Usability TestingNoNo
BetaTesting

Recruits real users who use your product at home for several days and share their impressions.

Website
Playtesting · Beta TestingNoNo
Caplena

Upload open-ended survey answers or reviews (Trustpilot, Google, Qualtrics) — AI groups them into themes, scores sentiment and shows theme frequencies on a dashboard.

Website
Feedback & VoCNoNo
Clueify

Upload a design and AI predicts where people will look, generating an attention map. No participants needed.

Website
Eye Tracking & EmotionsNoNo
Condens

Repository for all your team's research: stores recordings and notes, transcribes, searches across projects, suggests tags.

Website
Research RepositoryNoOfficial
Cynthia

Collects support tickets, reviews and social media mentions and analyzes them; you can ask in plain language, “what do people complain about most?”

Website
Feedback & VoCNoNo
Dragonfly AI

Upload an ad, packaging, shelf or web page — a model with no live respondents builds an attention heatmap and scores memorability and emotion in under a minute.

Website
Eye Tracking & EmotionsNoNo
Dscout

Access to a participant panel completing tasks on their smartphones: recording videos, keeping diaries, joining interviews.

Website
Usability TestingNoOfficial
Emotiva

Upload an ad or video: the service shows it to 150+ viewers and measures their attention and emotions via webcam within 24–48 hours. A no-respondent prediction is also available.

Website
Eye Tracking & EmotionsNoNo
Evermuse

Connects to sales calls (Gong), interviews (Zoom), support tickets (Zendesk, Intercom), CRM (Salesforce), Slack and issue trackers (Jira, Linear) to surface what customers ask for.

Website
Feedback & VoCNoOfficial
FeedbackSpark

Short in-app or on-site surveys shown to the right users at the right moment. AI (GPT) surfaces themes and trends in text responses.

Website
Feedback & VoCNoNo
Great Question

Manages a panel of your own customers, invites them to interviews and tests, and keeps all results in one place.

Website
Usability Testing · Research RepositoryNoOfficial
iMotions

Professional biometrics platform: eye tracking, facial expressions, heart rate, skin response; available in lab and online versions.

Website
Eye Tracking & EmotionsNoNo
inamo.ai

Moderated and unmoderated usability tests, interviews, surveys and participant recruitment; AI clips key moments and writes recommendations.

Website
Usability TestingNoNo
Lookback

Records the participant's screen, face and voice while they complete tasks in your product, moderated or unmoderated. AI suggests findings.

Website
Usability TestingNoOfficial
Loop11

Online usability testing for websites and prototypes: recordings, heatmaps, click paths, UX metrics. AI agents can navigate the site instead of people.

Website
Usability TestingNoNo
LoopPanel

Connects to Zoom and Meet, transcribes interviews, tags them and turns recordings into insights; searchable across your whole repository.

Website
Research RepositoryNoNo
Maze

Prototype and website tests, surveys, AI-moderated interviews, card sorting; has its own panel.

Website
Usability TestingNoOfficial
Medallia

Large platform that collects and analyzes customer and employee feedback across all channels; AI surfaces themes and root causes.

Website
Feedback & VoCNoNo
Neurons

Upload an ad creative — AI predicts attention heatmaps plus engagement and cognitive load scores, with no live respondents.

Website
Eye Tracking & EmotionsNoNo
Optimal Workshop

Card sorting, tree testing, first-click testing; AI spots issues and writes the report.

Website
Usability TestingNoNo
RealEye

Upload an image, video or website link; participants take the test via webcam — you get gaze heatmaps and detected emotions.

Website
Eye Tracking & EmotionsNoNo
Stomio

Runs beta programs for B2B products: beta launch, tester engagement, feedback collection. Integrates with Jira, Slack, Zoom, Webex, Zapier and Okta.

Website
Beta TestingNoNo
Survicate

Surveys on websites, in apps and by email; AI creates surveys and groups responses by theme and sentiment.

Website
Feedback & VoCNoOfficial
Userbrain

Share a site or prototype link with tasks; panel testers record video walkthroughs, and AI compiles notes, clips and insights.

Website
Usability TestingNoOfficial
Userlytics

Remote usability tests and interviews with a 2M-participant panel; AI analyzes videos and writes the report.

Website
Usability TestingNoNo
UXCam

Add the code to your mobile app or website — it records every user session and builds heatmaps and funnels. AI analyst Tara answers questions and proactively flags issues.

Website
Behavior AnalyticsNoOfficial
Alchemer

Survey builder that also brings together responses and reviews from websites and social media; AI identifies themes and sentiment.

Free plan

Feedback & VoC

Free · paid from $55/mo

Website
Amplitude

Add the code to your site or app — get funnels, retention, session replays and experiments based on user actions.

Free planMCP server

Behavior Analytics

Free · paid usage-based

Website
Contentsquare (бывший Hotjar)

Shows what every real visitor does on your site or app: heatmaps, session recordings, user journeys. Hotjar is now part of Contentsquare. AI answers questions about the data.

Free planMCP server

Behavior Analytics

Free · paid from $40/mo

Website
Crazy Egg

Add the code to your site — get click and scroll heatmaps, session recordings and page A/B tests.

Free planMCP server

Behavior Analytics

Free · paid from $29/mo

Website
Dovetail

Collects interviews, calls, reviews and surveys, transcribes them and finds recurring themes. Answers questions across all your data.

Free planMCP server

Feedback & VoC · Research Repository

Free · paid on request

Website
Dualo

Turns your archive of research reports into a knowledge base: ask what the company already knows on a topic and get answers linked to reports.

Free plan

Research Repository

Free · paid from $29/mo

Website
Entropik

Tests ads, packaging or websites via the participant's webcam: where they look, their facial expressions and what their voice reveals.

Free plan

Eye Tracking & Emotions

Free · paid on request

Website
FullStory

Add the code to your site or app — get session replays, funnels and user friction points.

Free planMCP server

Behavior Analytics

Free · paid on request

Website
Game Tester

Developers upload a game; the service matches players from its pool of 400K people in 180 countries. Players test on PC, Android, iOS or VR and answer questions.

Free planNo AI

Playtesting

Free · paid from $4 per tester

Website
Go Testify

Remote playtests: players from your community or the service's network play while you watch live. Video and voice feedback.

Free plan

Playtesting

Free · paid from $30/mo

Website
Google Analytics

Add a tag to your site or app — get traffic sources, visits, conversions and user behavior.

Free planNo AIMCP server

Behavior Analytics

Free · paid on request

Website
Hubble

UX research platform: participant recruitment, interviews (including with an AI moderator), usability tests and in-product surveys.

Free planMCP server

Usability Testing

Free · paid on request

Website
Lyssna

Quick design tests: first-click, five-second, card sorting, prototype testing. Participants come from a 690K-person panel.

Free planMCP server

Usability Testing

Free · paid from $166/mo

Website
Marvin

Stores all company research, runs hundreds of AI interviews at once and answers questions about accumulated data.

Free planMCP server

Research Repository

Free · paid on request

Website
Microsoft Clarity

Free session recordings plus click and scroll heatmaps for your website. AI summarizes what happened.

Free planMCP server

Behavior Analytics

Free

Website
Mixpanel

Add the code to your site or app — get funnels, retention, session replays and experiments based on user events.

Free planMCP server

Behavior Analytics

Free · paid usage-based

Website
Open Replay

Records website and app sessions: replays, funnels, heatmaps, user journeys. Can be self-hosted so visitor data never goes to third parties.

Free planMCP server

Behavior Analytics

Free · paid from $199/mo

Website
PostHog

Add the code to your site or app — get event analytics, session replays, experiments and in-product user surveys.

Free planMCP server

Behavior Analytics

Free · paid usage-based

Website
Qualaroo

Short pop-up surveys on websites and in apps; AI scores sentiment and groups responses.

Free plan

Feedback & VoC

Free · paid from $19.99/mo

Website
Qualtrics

Enterprise platform for customer and employee experience: surveys, feedback, dashboards; AI analyzes responses and predicts behavior.

Free planMCP server

Feedback & VoC

Free · paid on request

Website
Sprig

In-product surveys triggered at the moment of action on websites and apps; AI builds the questionnaire and analyzes responses.

Free planMCP server

Feedback & VoC

Free · paid on request

Website
UXSniff

One script collects heatmaps and session recordings; automatically detects rage clicks and exits, notices site changes, compares behavior before and after, and sends a daily report.

Free plan

Behavior Analytics

Free · paid from $19/mo

Website
UXtweak

Run usability tests, card sorting, tree testing or website session recording — get recordings, heatmaps and stats; recruit participants from the panel.

Free plan

Usability Testing · Behavior Analytics

Free · paid from $59/mo

Website
Adobe Analytics

Collects behavior data on all website and app visitors: journeys, campaigns, content, attribution. Detects metric anomalies automatically and sends alerts.

MCP server

Behavior Analytics

on request

Website
Antidote

Remote game playtests: player recruitment, gameplay and think-aloud recording, post-session surveys. AI turns it all into insights.

Playtesting

from $99.95/mo

Website
Askable

Recruits participants from its own vetted panel and runs interviews with them via an AI moderator or your own researcher.

Usability Testing

on request

Website
Aurelius

Collects notes and transcripts from all interviews, helps tag them and find recurring themes. AI writes summaries.

Research Repository

from $49/mo

Website
Ballpark

Runs short AI interviews, video responses and mockup tests with many participants at once; AI compiles the summary.

Usability Testing

on request

Website
BetaTesting

Recruits real users who use your product at home for several days and share their impressions.

Playtesting · Beta Testing

from $23 per credit

Website
Caplena

Upload open-ended survey answers or reviews (Trustpilot, Google, Qualtrics) — AI groups them into themes, scores sentiment and shows theme frequencies on a dashboard.

Feedback & VoC

on request

Website
Clueify

Upload a design and AI predicts where people will look, generating an attention map. No participants needed.

Eye Tracking & Emotions

from $20/mo

Website
Condens

Repository for all your team's research: stores recordings and notes, transcribes, searches across projects, suggests tags.

MCP server

Research Repository

from €15/mo

Website
Cynthia

Collects support tickets, reviews and social media mentions and analyzes them; you can ask in plain language, “what do people complain about most?”

Feedback & VoC

from $25/mo

Website
Dragonfly AI

Upload an ad, packaging, shelf or web page — a model with no live respondents builds an attention heatmap and scores memorability and emotion in under a minute.

Eye Tracking & Emotions

on request

Website
Dscout

Access to a participant panel completing tasks on their smartphones: recording videos, keeping diaries, joining interviews.

MCP server

Usability Testing

on request

Website
Emotiva

Upload an ad or video: the service shows it to 150+ viewers and measures their attention and emotions via webcam within 24–48 hours. A no-respondent prediction is also available.

Eye Tracking & Emotions

on request

Website
Evermuse

Connects to sales calls (Gong), interviews (Zoom), support tickets (Zendesk, Intercom), CRM (Salesforce), Slack and issue trackers (Jira, Linear) to surface what customers ask for.

MCP server

Feedback & VoC

from $35/mo

Website
FeedbackSpark

Short in-app or on-site surveys shown to the right users at the right moment. AI (GPT) surfaces themes and trends in text responses.

Feedback & VoC

from $49/mo

Website
Great Question

Manages a panel of your own customers, invites them to interviews and tests, and keeps all results in one place.

MCP server

Usability Testing · Research Repository

from $129/mo

Website
iMotions

Professional biometrics platform: eye tracking, facial expressions, heart rate, skin response; available in lab and online versions.

Eye Tracking & Emotions

on request

Website
inamo.ai

Moderated and unmoderated usability tests, interviews, surveys and participant recruitment; AI clips key moments and writes recommendations.

Usability Testing

from €20/mo

Website
Lookback

Records the participant's screen, face and voice while they complete tasks in your product, moderated or unmoderated. AI suggests findings.

MCP server

Usability Testing

from $299/yr

Website
Loop11

Online usability testing for websites and prototypes: recordings, heatmaps, click paths, UX metrics. AI agents can navigate the site instead of people.

Usability Testing

from $199/mo

Website
LoopPanel

Connects to Zoom and Meet, transcribes interviews, tags them and turns recordings into insights; searchable across your whole repository.

Research Repository

from $49/mo

Website
Maze

Prototype and website tests, surveys, AI-moderated interviews, card sorting; has its own panel.

MCP server

Usability Testing

on request

Website
Medallia

Large platform that collects and analyzes customer and employee feedback across all channels; AI surfaces themes and root causes.

Feedback & VoC

on request

Website
Neurons

Upload an ad creative — AI predicts attention heatmaps plus engagement and cognitive load scores, with no live respondents.

Eye Tracking & Emotions

on request

Website
Optimal Workshop

Card sorting, tree testing, first-click testing; AI spots issues and writes the report.

Usability Testing

from $199/mo

Website
RealEye

Upload an image, video or website link; participants take the test via webcam — you get gaze heatmaps and detected emotions.

Eye Tracking & Emotions

from $390/mo

Website
Stomio

Runs beta programs for B2B products: beta launch, tester engagement, feedback collection. Integrates with Jira, Slack, Zoom, Webex, Zapier and Okta.

Beta Testing

from $200/mo

Website
Survicate

Surveys on websites, in apps and by email; AI creates surveys and groups responses by theme and sentiment.

MCP server

Feedback & VoC

from $114/mo

Website
Userbrain

Share a site or prototype link with tasks; panel testers record video walkthroughs, and AI compiles notes, clips and insights.

MCP server

Usability Testing

from $49/mo

Website
Userlytics

Remote usability tests and interviews with a 2M-participant panel; AI analyzes videos and writes the report.

Usability Testing

from $699/mo

Website
UXCam

Add the code to your mobile app or website — it records every user session and builds heatmaps and funnels. AI analyst Tara answers questions and proactively flags issues.

MCP server

Behavior Analytics

on request

Website

Questions and answers

Which tools run unmoderated usability tests with AI analysis?

Unmoderated testing platforms send your site or prototype link with tasks to participants, record their screens and use AI to pull out findings; always check AI output. In Userbrain, panel testers record video walkthroughs while AI highlights key moments and answers questions about the tests. Maze runs prototype tests and AI-moderated interviews and has an official MCP server for Claude. UXtweak offers a free plan. Loop11 can send AI agents through your site instead of human participants.

What are free heatmap and session recording tools for websites?

Microsoft Clarity is free: it records sessions, builds click and scroll heatmaps, and its AI summarizes what visitors did. In the catalog, most behavior analytics tools have a free plan. Contentsquare (formerly Hotjar) has a free plan and AI that answers questions about behavior data; always check AI output. FullStory has a free plan with a monthly session limit. UXSniff flags rage clicks and exits automatically. Clarity, Contentsquare and FullStory connect to Claude via official MCP servers.

How can AI analyze customer reviews and feedback at scale?

AI feedback tools group reviews and open-ended answers into themes and score sentiment, so you see what customers complain about most; always check AI output. Caplena imports reviews from Trustpilot, Google or Qualtrics and shows theme frequencies on a dashboard. Cynthia lets you ask in plain language, for example “what do people complain about most?”. Dovetail has a free plan and an official MCP server for Claude. Survicate builds surveys and categorizes answers by theme and sentiment.

Can you run eye tracking with a webcam instead of a lab?

Yes: participants take the test at home, and the tool uses their webcam to estimate where they look and to read facial emotions. RealEye takes an image, video or website link and returns gaze heatmaps. Entropik also analyzes voice and has a free plan. Emotiva shows an ad to a panel of viewers and measures attention and emotions within a day or two. With no participants at all, Neurons and Clueify predict attention heatmaps from the design itself.

How do I run remote playtests for my game?

Use a playtesting platform that recruits players, records gameplay and collects their feedback. Antidote records gameplay with players' spoken commentary, runs post-session surveys and uses AI to turn the data into insights and sentiment (always check AI output). Game Tester recruits from a large international pool of players on PC, Android, iOS and VR, and has a free plan. Go Testify lets you invite your own community, watch sessions live and analyze recordings with AI; it also has a free plan.

Other research lines