7 stations · 54 tools

AI tools for UX research

Tools for understanding user experience through interviews, usability testing and behavioural analysis. Choose a research stage to find a suitable service.

Qualitative

Eye Tracking & Emotions

Where people look and what they feel (via face, voice, heart rate) when they see an ad, package, shelf or website.

For testing ads, packaging and banners when words aren't enough. Includes attention prediction from an image, no people needed.

Entropik

Tests ads, packaging or websites via the participant's webcam: where they look, their facial expressions and what their voice reveals.

Website
Eye Tracking & EmotionsYesNo
Clueify

Upload a design and AI predicts where people will look, generating an attention map. No participants needed.

Website
Eye Tracking & EmotionsNoNo
Dragonfly AI

Upload an ad, packaging, shelf or web page — a model with no live respondents builds an attention heatmap and scores memorability and emotion in under a minute.

Website
Eye Tracking & EmotionsNoNo
Emotiva

Upload an ad or video: the service shows it to 150+ viewers and measures their attention and emotions via webcam within 24–48 hours. A no-respondent prediction is also available.

Website
Eye Tracking & EmotionsNoNo
iMotions

Professional biometrics platform: eye tracking, facial expressions, heart rate, skin response; available in lab and online versions.

Website
Eye Tracking & EmotionsNoNo
Neurons

Upload an ad creative — AI predicts attention heatmaps plus engagement and cognitive load scores, with no live respondents.

Website
Eye Tracking & EmotionsNoNo
RealEye

Upload an image, video or website link; participants take the test via webcam — you get gaze heatmaps and detected emotions.

Website
Eye Tracking & EmotionsNoNo
Entropik

Tests ads, packaging or websites via the participant's webcam: where they look, their facial expressions and what their voice reveals.

Free plan

Eye Tracking & Emotions

Free · paid on request

Website
Clueify

Upload a design and AI predicts where people will look, generating an attention map. No participants needed.

Eye Tracking & Emotions

from $20/mo

Website
Dragonfly AI

Upload an ad, packaging, shelf or web page — a model with no live respondents builds an attention heatmap and scores memorability and emotion in under a minute.

Eye Tracking & Emotions

on request

Website
Emotiva

Upload an ad or video: the service shows it to 150+ viewers and measures their attention and emotions via webcam within 24–48 hours. A no-respondent prediction is also available.

Eye Tracking & Emotions

on request

Website
iMotions

Professional biometrics platform: eye tracking, facial expressions, heart rate, skin response; available in lab and online versions.

Eye Tracking & Emotions

on request

Website
Neurons

Upload an ad creative — AI predicts attention heatmaps plus engagement and cognitive load scores, with no live respondents.

Eye Tracking & Emotions

on request

Website
RealEye

Upload an image, video or website link; participants take the test via webcam — you get gaze heatmaps and detected emotions.

Eye Tracking & Emotions

from $390/mo

Website

Questions and answers

Which tools run unmoderated usability tests with AI analysis?

Unmoderated testing platforms send your site or prototype link with tasks to participants, record their screens and use AI to pull out findings; always check AI output. In Userbrain, panel testers record video walkthroughs while AI highlights key moments and answers questions about the tests. Maze runs prototype tests and AI-moderated interviews and has an official MCP server for Claude. UXtweak offers a free plan. Loop11 can send AI agents through your site instead of human participants.

What are free heatmap and session recording tools for websites?

Microsoft Clarity is free: it records sessions, builds click and scroll heatmaps, and its AI summarizes what visitors did. In the catalog, most behavior analytics tools have a free plan. Contentsquare (formerly Hotjar) has a free plan and AI that answers questions about behavior data; always check AI output. FullStory has a free plan with a monthly session limit. UXSniff flags rage clicks and exits automatically. Clarity, Contentsquare and FullStory connect to Claude via official MCP servers.

How can AI analyze customer reviews and feedback at scale?

AI feedback tools group reviews and open-ended answers into themes and score sentiment, so you see what customers complain about most; always check AI output. Caplena imports reviews from Trustpilot, Google or Qualtrics and shows theme frequencies on a dashboard. Cynthia lets you ask in plain language, for example “what do people complain about most?”. Dovetail has a free plan and an official MCP server for Claude. Survicate builds surveys and categorizes answers by theme and sentiment.

Can you run eye tracking with a webcam instead of a lab?

Yes: participants take the test at home, and the tool uses their webcam to estimate where they look and to read facial emotions. RealEye takes an image, video or website link and returns gaze heatmaps. Entropik also analyzes voice and has a free plan. Emotiva shows an ad to a panel of viewers and measures attention and emotions within a day or two. With no participants at all, Neurons and Clueify predict attention heatmaps from the design itself.

How do I run remote playtests for my game?

Use a playtesting platform that recruits players, records gameplay and collects their feedback. Antidote records gameplay with players' spoken commentary, runs post-session surveys and uses AI to turn the data into insights and sentiment (always check AI output). Game Tester recruits from a large international pool of players on PC, Android, iOS and VR, and has a free plan. Go Testify lets you invite your own community, watch sessions live and analyze recordings with AI; it also has a free plan.

Other research lines