7 stations · 54 tools

AI tools for UX research

Tools for understanding user experience through interviews, usability testing and behavioural analysis. Choose a research stage to find a suitable service.

Qualitative

Usability Testing

5–10 participants complete tasks on your site, app or prototype; you see where they get confused.

Unlike Behavior Analytics: that watches all real visitors without tasks, this studies invited people with tasks and questions.

Hubble

UX research platform: participant recruitment, interviews (including with an AI moderator), usability tests and in-product surveys.

Website
Usability TestingYesOfficial
Lyssna

Quick design tests: first-click, five-second, card sorting, prototype testing. Participants come from a 690K-person panel.

Website
Usability TestingYesOfficial
UXtweak

Run usability tests, card sorting, tree testing or website session recording — get recordings, heatmaps and stats; recruit participants from the panel.

Website
Usability Testing · Behavior AnalyticsYesNo
Askable

Recruits participants from its own vetted panel and runs interviews with them via an AI moderator or your own researcher.

Website
Usability TestingNoNo
Ballpark

Runs short AI interviews, video responses and mockup tests with many participants at once; AI compiles the summary.

Website
Usability TestingNoNo
Dscout

Access to a participant panel completing tasks on their smartphones: recording videos, keeping diaries, joining interviews.

Website
Usability TestingNoOfficial
Great Question

Manages a panel of your own customers, invites them to interviews and tests, and keeps all results in one place.

Website
Usability Testing · Research RepositoryNoOfficial
inamo.ai

Moderated and unmoderated usability tests, interviews, surveys and participant recruitment; AI clips key moments and writes recommendations.

Website
Usability TestingNoNo
Lookback

Records the participant's screen, face and voice while they complete tasks in your product, moderated or unmoderated. AI suggests findings.

Website
Usability TestingNoOfficial
Loop11

Online usability testing for websites and prototypes: recordings, heatmaps, click paths, UX metrics. AI agents can navigate the site instead of people.

Website
Usability TestingNoNo
Maze

Prototype and website tests, surveys, AI-moderated interviews, card sorting; has its own panel.

Website
Usability TestingNoOfficial
Optimal Workshop

Card sorting, tree testing, first-click testing; AI spots issues and writes the report.

Website
Usability TestingNoNo
Userbrain

Share a site or prototype link with tasks; panel testers record video walkthroughs, and AI compiles notes, clips and insights.

Website
Usability TestingNoOfficial
Userlytics

Remote usability tests and interviews with a 2M-participant panel; AI analyzes videos and writes the report.

Website
Usability TestingNoNo
Hubble

UX research platform: participant recruitment, interviews (including with an AI moderator), usability tests and in-product surveys.

Free planMCP server

Usability Testing

Free · paid on request

Website
Lyssna

Quick design tests: first-click, five-second, card sorting, prototype testing. Participants come from a 690K-person panel.

Free planMCP server

Usability Testing

Free · paid from $166/mo

Website
UXtweak

Run usability tests, card sorting, tree testing or website session recording — get recordings, heatmaps and stats; recruit participants from the panel.

Free plan

Usability Testing · Behavior Analytics

Free · paid from $59/mo

Website
Askable

Recruits participants from its own vetted panel and runs interviews with them via an AI moderator or your own researcher.

Usability Testing

on request

Website
Ballpark

Runs short AI interviews, video responses and mockup tests with many participants at once; AI compiles the summary.

Usability Testing

on request

Website
Dscout

Access to a participant panel completing tasks on their smartphones: recording videos, keeping diaries, joining interviews.

MCP server

Usability Testing

on request

Website
Great Question

Manages a panel of your own customers, invites them to interviews and tests, and keeps all results in one place.

MCP server

Usability Testing · Research Repository

from $129/mo

Website
inamo.ai

Moderated and unmoderated usability tests, interviews, surveys and participant recruitment; AI clips key moments and writes recommendations.

Usability Testing

from €20/mo

Website
Lookback

Records the participant's screen, face and voice while they complete tasks in your product, moderated or unmoderated. AI suggests findings.

MCP server

Usability Testing

from $299/yr

Website
Loop11

Online usability testing for websites and prototypes: recordings, heatmaps, click paths, UX metrics. AI agents can navigate the site instead of people.

Usability Testing

from $199/mo

Website
Maze

Prototype and website tests, surveys, AI-moderated interviews, card sorting; has its own panel.

MCP server

Usability Testing

on request

Website
Optimal Workshop

Card sorting, tree testing, first-click testing; AI spots issues and writes the report.

Usability Testing

from $199/mo

Website
Userbrain

Share a site or prototype link with tasks; panel testers record video walkthroughs, and AI compiles notes, clips and insights.

MCP server

Usability Testing

from $49/mo

Website
Userlytics

Remote usability tests and interviews with a 2M-participant panel; AI analyzes videos and writes the report.

Usability Testing

from $699/mo

Website

Questions and answers

Which tools run unmoderated usability tests with AI analysis?

Unmoderated testing platforms send your site or prototype link with tasks to participants, record their screens and use AI to pull out findings; always check AI output. In Userbrain, panel testers record video walkthroughs while AI highlights key moments and answers questions about the tests. Maze runs prototype tests and AI-moderated interviews and has an official MCP server for Claude. UXtweak offers a free plan. Loop11 can send AI agents through your site instead of human participants.

What are free heatmap and session recording tools for websites?

Microsoft Clarity is free: it records sessions, builds click and scroll heatmaps, and its AI summarizes what visitors did. In the catalog, most behavior analytics tools have a free plan. Contentsquare (formerly Hotjar) has a free plan and AI that answers questions about behavior data; always check AI output. FullStory has a free plan with a monthly session limit. UXSniff flags rage clicks and exits automatically. Clarity, Contentsquare and FullStory connect to Claude via official MCP servers.

How can AI analyze customer reviews and feedback at scale?

AI feedback tools group reviews and open-ended answers into themes and score sentiment, so you see what customers complain about most; always check AI output. Caplena imports reviews from Trustpilot, Google or Qualtrics and shows theme frequencies on a dashboard. Cynthia lets you ask in plain language, for example “what do people complain about most?”. Dovetail has a free plan and an official MCP server for Claude. Survicate builds surveys and categorizes answers by theme and sentiment.

Can you run eye tracking with a webcam instead of a lab?

Yes: participants take the test at home, and the tool uses their webcam to estimate where they look and to read facial emotions. RealEye takes an image, video or website link and returns gaze heatmaps. Entropik also analyzes voice and has a free plan. Emotiva shows an ad to a panel of viewers and measures attention and emotions within a day or two. With no participants at all, Neurons and Clueify predict attention heatmaps from the design itself.

How do I run remote playtests for my game?

Use a playtesting platform that recruits players, records gameplay and collects their feedback. Antidote records gameplay with players' spoken commentary, runs post-session surveys and uses AI to turn the data into insights and sentiment (always check AI output). Game Tester recruits from a large international pool of players on PC, Android, iOS and VR, and has a free plan. Go Testify lets you invite your own community, watch sessions live and analyze recordings with AI; it also has a free plan.

Other research lines